Thanks for shopping at BC Jewels. We appreciate you support.

If you were not entirely satisfied with your purchase, we would love to help.

Returns

You have 7 Calendar days to return an item from the date it was received.​

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item must also have the receipt or proof of purchase attached, or in the item’s packaging, when making a return.  

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will keep you updated on the status of your refund after we have inspected the item. If your return is approved, we will process a refund to your credit card (or original method of payment). You may choose to receive store credit instead of a refund.

Shipping

You are responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.​       

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions about how to return your item, please get in touch with us on (076 097 6805)  or send us an e-mail orders@bcjewels.co.za